Check Your Delivery
All deliveries must be inspected by the retailer and the driver. Damaged and short dated product will be accepted for return only at time of delivery. Shortages, discrepancies or problems with your order must also be resolved with the driver at time of delivery. The driver will then immediately adjust your invoice and no additional paperwork is needed.
Koshi Makhana encourages you to discount overstock products at the retail level. If you decide to return overstock product you must pay a 15% restocking fee of the price initially paid (including all discount).
Out of Date Product
Out of date products are not eligible for returns.
Follow These Four Steps For Return
1. Please indicate which products you’d like to return when you phone, fax or e-mail your order.
2. Our Inside Sales Representative will create a credit slip which can be applied to your delivery. our representative will email or fax you a copy of your return for your verification. Please contact our representative as soon as possible if any item is incorrectly noted.
3. Returns must be in resalable condition; free of price tags or writing of any type. Returns must have been purchased from Koshi Makhana and have shelf lives of no less then 6 months (not close to expiration).
4. Our representatives cannot accept returns of any type without a credit slip.
Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your product needs.